Yes. Our Pods' patented one-piece design features memory wires that pop open and fold quickly. It’s normal for a new Pod to feel a little stiff and for the wires to flip when they are packaged, stored, or shipped.

Once your Pod is delivered, we recommend you open your Pod, lay it flat, and check the wires. If a wire isn't flat or appears flipped (typically an “S” shape), use your hand or foot and step or push against it firmly to flatten it. When the Pod is fully open, do a quick check to ensure the wires are all straight, untwisting them by hand if necessary.

HINT: When folding the Pod, zip the front panel completely closed and leave the two side panels partially unzipped (at the top or bottom). This will help create the tension needed to ensure panels and wires fold flat and straight.

It is normal for the Pod to be a little stiff from being packaged, stored and shipped. We recommend the following:

• Remove the Pod from its carry case, pop it open, and sit it in the sun to air it out. The heat from the sun will also help loosen up the plastic and zippers.

• Unzip the doors and/or windows partially. The zippers may be stiff because they are new and unused. Zip them open and shut a few times to loosen them up.

• HINT: When using the zippers, especially around the tight corners, pinch the plastic on either side of the zipper to minimize the tension on the zipper and zipper pull.

• Sometimes the wires may flip when packaged. Watch this video on how to untwist a memory wire.

To clean your pop-up Pod you should use a soft brush, microfiber wipe or chammy with warm soapy water to wipe down the zippered panels, oxford polyester fabric and tent floor. Let the Pod air dry. Do not place it in a washing machine or dryer.

If you use your Pod for social distancing, we recommend leaving the Pod outside after use and disinfecting it according to CDC guidelines at CDC.gov.

WeatherPod® Pop-Up Pods can be folded and placed in their carry case for a few hours after being exposed to wet conditions, for example, the drive home from a distant tournament or stopping at the store to do some shopping.

Storing a wet Pod in its case for more than 24 hours is not recommended. Open the wet or damp Pod and let it air out and dry thoroughly before returning it to its carry case for longer-term storage.