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WeatherPod: Safe Purchasing

At WeatherPod, we take the issue of counterfeit products seriously. As the inventors of the original pop-up personal pod, we are aware that imitation versions of our patented designs are being sold online—often advertised as genuine. Our top priority is protecting our customers from unknowingly purchasing fake products that don’t meet our standards for quality, safety, or comfort.

Since launching our first pod, we’ve remained focused on innovation, durability, and customer experience. That same commitment drives us to protect our community from knockoff pods that don’t adhere to our quality requirements or misrepresent the benefits of the genuine WeatherPod design.

How We’re Protecting You

We have a dedicated team monitoring counterfeit activity and working closely with our legal partners and online marketplaces to act against counterfeit listings, unauthorized resellers, and fake websites and social media pages/stores. We actively pursue legal remedies against those involved in the manufacturing or distribution of counterfeit po-up pods.

Counterfeit Pods on Amazon

While we do sell our pods on the Amazon platform there are many copycats and infringers on the Amazon platform. Always check the name of the seller when purchasing branded products on Amazon. Genuine WeatherPod products are only sold by Under the Weather or WeatherPod.  

Why Counterfeit Pods Can Be a Risk

Counterfeit pods may look similar but are often made with inferior materials, lack critical design features, and can even pose safety risks in harsh weather conditions. These fakes do not go through our rigorous design, material selection, or quality control processes—and they certainly don’t deliver the same performance as a genuine WeatherPod product.

Counterfeit pods:

- May have inferior wiring and collapse under stress

- May have low-grade, untreated plastic or PVC that leaks excessively, tears, fogs, rips, or cracks.

- May lack UV protection or wind-resistant frames

- Do not come with our warranty or customer support

For your safety and comfort, we strongly advise against using counterfeit pods.

Think You’ve Bought a Counterfeit?

It can be difficult to identify a fake WeatherPod until it arrives—or worse, until it fails in bad weather. Many counterfeit pods mimic our branding, packaging, and even include fake inserts or warranty cards.

Signs you may have received a counterfeit include:

- Poorly made seams, zippers, or plastic panels

- Slightly different logo variation (including the absence of the a registration mark ®) or no logo at all on the pop-up pod

- Blurry or misspelled logos or instructions

- Inferior packaging materials

- A product that differs in shape, function, or durability from what you expected

What to Do Next

WeatherPod does not service or warranty counterfeit products. However, if you suspect you've received a fake, we encourage you to report it. In some cases, we can help guide you through reporting the seller and seeking a refund through the platform you purchased from.

For help or to verify a seller, please contact our Customer Service at support@utwpods.com. 

Protect yourself—and the people you care about—from inferior imitations. Always buy directly from www.shopweatherpod.com or one of our authorized retailers (link to retailers page)