Alright, deep breath—your Pod is finally here! Here’s the game plan for a smooth setup:

Unwrap It Like a Gift!
Carefully remove your Pod from its case. Think of it as a new gadget, not a delicate glass ornament—handle it with a firm yet gentle touch, and you'll be good to go.

Pop It Open! Give it a good unfold and let it open up on its own. Set it up in the sun for a few hours. The heat will help the plastic soften and loosen up the zippers—these bad boys might be a little stiff from their journey.

Unzip Like a Pro:
Zip and unzip a few times to get the groove back.

Pro tip: Pinch the plastic by the zipper when you're going around corners—it’ll make the whole process smoother with a new pod.

Check Those Memory Wires:
Sometimes, the wires inside might get a little twisty during shipping. If that happens, don’t panic! You’ll want to give them a quick untwist. Need help?  Check out our handy video: How to Untwist a Memory Wire - WeatherPo

Alright, let’s get down to the nitty-gritty:

Don’t Leave the Kiddos or Furballs Unattended in the Pod!
As much as we love a good chill session, don’t leave kids or pets unattended inside your Pod.

No Fireworks, Please:
Matches, candles, heaters, open flames... seriously, none of these belong in or near your Pod.

Smoking? Not in My Pod:
Smoking near your Pod? Big nope. Fire risk and fabric don't mix!

You bet! You can totally give your Pod a personal flair with a snazzy roof cover—choose from funky patterns or classic solid colors (sold separately, because who doesn’t love options?). Feeling bold? Add custom text (up to 20 characters) in a rainbow of colors, on one or two sides, to really make it yours! CustomizablePopUp Pods | WeatherPod®

As for logos? You got it! Just give us a call at 513-871-0400 for details.

Head over to our Shop All- WeatherPod for all the details, and let’s make your Pod the envy of the neighborhood!

We’ve got you covered! Here’s the breakdown:

Orders ship Monday through Friday during normal business hours.

Ground shipments usually take 3-5 business days to process and ship out.

Need it faster? We offer expedited shipping! Expedited orders placed after 1:00 PM (ET) will ship the next business day.

Holidays may slow things down, so plan accordingly!

We totally get it—you purchased a WeatherPod® product from a retail store. WeatherPod® is only responsible for products bought directly through Shopweatherpod.com. If you picked up a WeatherPod® from another retailer, distributor, or reseller, you'll need to handle returns and exchanges directly with that store.

Any return requests or warranty claims should be processed through the store you purchased from. So, reach out to their customer support team for help—whether it's about returns or any other issues!

We also ship to Canada and Australia/New Zealand—so if you’re in one of those places, we’ve got you covered! Of course, we do ship to Hawaii and Alaska as well!

Got other shipping questions? Just shoot us an email at support@utwpods.com, and we’ll be happy to help!